What we tend
Your Google, tended.
GBP is where local customers find you — or don't. We tend it weekly: photos, posts, Q&A, services list, NAP audits, suspension fights when they happen.
What we handle on your GBP.
Setup or rescue
New profiles from scratch or revival of neglected ones
Weekly posts
6-week calendar in your voice, scheduled and posted
Photo refresh
Triage, light editing, alt text, scheduled uploads
Q&A library
8–12 owner-answered questions surfaced before they're asked
Services list
Mirrored to your website's actual services, no gaps
Category audit
Primary + secondary categories tuned for what you want to rank for
NAP audits
Name/Address/Phone consistency across GBP, site, Yelp, and citations
Suspension handling
When Google flags you wrongly, we document and appeal
Review replies
Drafted in your voice, sanity-checked, posted in your account
Insights review
Quarterly read of GBP analytics — which posts performed, what queries you ranked for, what's worth doubling down on
Why GBP, specifically.
About 46% of all Google searches have local intent. When someone searches "auto repair near me," "plumber near me," "anything near me" — Google's first result isn't your website. It's the Map Pack: three Google Business Profiles with stars, hours, and a call button.
Most small business owners have a GBP. Almost none of them tend it. Photos are five years old. The services list is half-empty. The Q&A section is full of customer-asked questions nobody answered. Posts haven't been published since 2022.
That gap — between "has a GBP" and "tends a GBP" — is the single highest-leverage piece of digital work for a local business. We close it.
Show me your GBP.
Send us your business name and city. We'll do a free audit and text you the three biggest issues we'd fix. No sales call. No upsell.
Text us →Google Business Profile FAQ
My GBP got suspended. Can you help?
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Yes — we've handled suspensions and reinstatements. Most are about NAP inconsistency, mis-categorization, or an automated flag from Google. We document the case, file the appeal, and re-verify if needed. It's not always quick (Google's review timelines vary), but it's reliable work.
What's NAP and why does it matter?
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Name, Address, Phone. If those three pieces of information are inconsistent across your GBP, your website, Yelp, Facebook, and the dozen industry directories you're listed on, Google sees uncertainty and ranks you lower. We audit and align them.
How often should I post on GBP?
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Weekly is the sweet spot — enough to signal activity, not so much it's noise. We build a 6-week post calendar tailored to your seasonal stuff, then keep it going. Most owners hate writing posts. We do it in your voice.
Can you reply to my Google reviews?
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Yes — we draft replies in your voice (length-matched, tone-matched, specifics-mirrored). We don't auto-post — every reply gets a sanity check before it goes live. See review tending for more.
What about photos?
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We do photo triage (sort the good ones from the bad), basic editing (crop, color, brightness), and scheduled uploads to GBP. We also write alt text and file names that GBP's search picks up. Bad photos do real damage; we fix that.
What's the Q&A library?
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Google lets owners pre-answer their own questions in the GBP Q&A section. We build out 8–12 owner-asked-and-answered questions covering common pre-call concerns (hours, services, pricing range, accepted insurance, etc.). It's free real estate that 95% of businesses ignore.
Will my ranking improve?
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Almost always, yes — IF the foundation is broken (most are). A well-tended GBP with photos, weekly posts, NAP consistency, Q&A coverage, and review velocity will move up. We won't promise position #1 — anyone who does is lying — but we will show you the metrics that matter (impressions, calls, website clicks) before and after.